Publisher Listing Force Sync Feature

Overview

We're excited to introduce Force Sync — a powerful new capability that allows users to manually prioritize their business listing updates across publishers. This feature is particularly useful when listing updates are stuck or delayed for an extended period. Force Sync signals the listing engine to prioritize the update process, helping expedite updates that would otherwise take weeks to process.

Key Features

Manual Synchronization Control
Force Sync Availability:

Yext Integration: Available at Entity Level and Publisher Level (individual publishers)
Uberall Integration: Available at Entity Level (all publishers)

How It Works

Navigate to the Listings tab and select the entity
Choose sync scope:
Entity Level: Sync with all publishers (e.g., Bing, Google, Apple Maps)
Publisher Level: Sync with selected publisher only
Click Request Force Sync
Confirm the action
Receive instant confirmation notification

Benefits

Prioritizes your listing updates in the publisher's queue
Particularly helpful when updates are stuck or delayed for extended periods
Updates will be prioritized for syncing, though exact timing depends on the publisher

Why This Matters

Faster Processing: Prioritizes stuck or delayed listing updates instead of waiting weeks
Control: Gives users ability to flag urgent updates for priority processing
Reduced Delays: Helps resolve situations where updates are taking unusually long
Client Value: Demonstrates proactive approach to managing listing synchronization issues