new
E-Commerce Stores
Product Review Submitted Trigger for Ecommerce Stores
What’s New?
We’ve introduced a brand-new Product Review Submitted trigger, built exclusively for HighLevel Ecommerce Stores. This trigger allows users to automate workflows the moment a customer submits a product review—making it easy to respond to feedback, manage reviews, and drive engagement automatically.
The trigger is available under the Ecommerce Stores category in workflow triggers.
Trigger Highlights & Configuration
- Product Review Submitted Trigger
- Triggers immediately when a customer submits a product review for an Ecommerce Store product.
- Enables workflows for review moderation, internal alerts, customer follow-ups, and more.
- Available Filters- Users can fine-tune when the trigger fires using the following filters:
- Global Product:Single-product selection. Only one product can be selected at a time.
- Review Comment:Filter based on review text. Supports conditions like contains a phrase.
- Review Headline:Filter based on headline content. Supports conditions such as -Contains a phrase, Is not empty
- Review Rating:Filter by star rating (e.g., 1–5 stars)
- Store Name:Trigger workflows for reviews submitted to a specific store
- User Email:Filter reviews submitted by a specific customer email
- User Name:Filter based on the reviewer’s name. These filters allow users to build highly targeted review-based automations.
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