Streamline Calls with In-App Call Scripts
Give your team real-time guidance to close more deals, stay consistent, and build better conversations.
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The Problem
Agents often face uncertainty during calls, missing key qualifiers, forgetting talk tracks, or handling objections inconsistently. This leads to unpredictable outcomes, lost opportunities, and inconsistent customer experience.
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The Solution
Introducing Call Scripts in the mobile app. Admins can now create and assign pre-built scripts that agents can access live during a call. Whether it’s for discovery, objection handling, or compliance, agents now have a structured path in every conversation.
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What’s New?
• Access Call Scripts live during any mobile call
• reaCte scripts from Web under
Phone Numbers > Advanced Settings > Call Scripts
• Tap the Script icon on-call to instantly pull up the right guidance
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Why This Matters
• Train new reps faster with clear, repeatable talk tracks
• Improve consistency and confidence in every conversation
• Boost conversions with better qualification and objection handling
• Deliver smoother, more trusted customer interactions
How does it look
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Availability:
HighLevel v3.103.4 and above
LeadConnector v3.103.4 and above
White Labelled apps - Update to be requested