new
Phone System
š¬ Outbound SMS Pricing Update ā Effective Immediately
š„ Overview
To continue offering a reliable and transparent messaging experience, weāve updated outbound SMS pricing for several countries based on the
latest rate changes from our carrier partner
. These changes are now live.As always, youāll still enjoy a
10% discount
on:- US & Canada phone numbers
- Messaging between the US & Canada
- Calling between the US & Canada
Our goal is to keep your communication costs competitive, fair, and easy to understand.
š Whatās Changing?
Here are the new outbound SMS rates (USD) now in effect. Note that these are list price without discounts:
- Anguilla: $0.1891
- Aruba: $0.1536
- Barbados: $0.1950
- Bermuda: $0.2054
- Bolivia: $0.2215
- Canada: $0.0083
- Ivory Coast: $0.3092
- Egypt: $0.3959
- Fiji: $0.1819
- Grenada: $0.2462
- Guinea: $0.1949
- Jamaica: $0.2819
- Kenya: $0.2009
- Cambodia: $0.2335
- Cayman Islands: $0.2476
- Luxembourg: $0.0818
- Moldova: $0.0926
- Montserrat: $0.1949
- Mexico: $0.1511
- Nigeria: $0.3868
- Netherlands: $0.0966
- Peru: $0.2476
- Serbia: $0.2863
- Saudi Arabia: $0.1722
- El Salvador: $0.1895
- Taiwan: $0.0688
- Tanzania: $0.4336
- United States: $0.0083
- St Vincent & Grenadines: $0.2585
ā” What You Need to Know
- These prices are now active and reflected in your account
- No changes are needed on your end
- Your existing USāCanada discountsremain fully active
š Why Itās Happening
Our downstream carrier recently adjusted rates for multiple countries on May 12, and while we typically receive advance notice, this update was communicated much later.
Since then, weāve continued billing at the older rates ā effectively absorbing the increased costs. To maintain long-term sustainability without compromising service quality, weāve now aligned our system with the current rates.
We understand price changes can be unexpected. Please know that we only make adjustments when absolutely necessary, and always with the intent to support a healthy, transparent billing experience.
Weāre grateful for your trust and are here if you have any questions or would like help reviewing your messaging strategy.