š§ Overview
Weāve improved how appointment status changes behave when marked as
Showed
or No
Show
.Previously, updating these statuses would upload the event to connected calendars (Google, Outlook, iCloud), which triggered external
event update emails
to attendees ā even though nothing meaningful had changed from their perspective.With this update, marking an appointment as Showed or No Show will no longer push updates and emails to third-party calendars.
š Whatās Changed
ā
No Event Update Emails for āShowedā or "No Show"
Changing the status to "
Showed
" or "No Show
"will no longer trigger external update emails.ā
Internal Tracking Still Works as Expected
Status changes are still reflected inside the system for reporting, and automation logic ā only external calendar updates has been adjusted.
šÆ Why This Matters
- Prevents unnecessary āAppointment Updatedā emails
- Avoids confusion for customers
- Keeps external calendar behavior clean and intentional
- Ensures status tracking remains operational, not customer-facing