🧭 Overview
We’ve improved how appointment status changes behave when marked as
Showed
or
No
Show
.
Previously, updating these statuses would upload the event to connected calendars (Google, Outlook, iCloud), which triggered external
event update emails
to attendees — even though nothing meaningful had changed from their perspective.
With this update, marking an appointment as Showed or No Show will no longer push updates and emails to third-party calendars.
šŸš€ What’s Changed
āœ… No Event Update Emails for ā€œShowedā€ or "No Show"
Changing the status to "
Showed
" or "
No Show
"will no longer trigger external update emails.
āœ… Internal Tracking Still Works as Expected
Status changes are still reflected inside the system for reporting, and automation logic — only external calendar updates has been adjusted.
šŸŽÆ Why This Matters
  • Prevents unnecessary ā€œAppointment Updatedā€ emails
  • Avoids confusion for customers
  • Keeps external calendar behavior clean and intentional
  • Ensures status tracking remains operational, not customer-facing