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Conversations
New Workflow Action: Log External Call to CRMĀ š
Exciting news! We've just rolled out the workflow action that allows you to log external calls to the CRM.Ā š
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Whatās New?
- You can now log external calls to the CRM using workflows.
- To log any external call, you can trigger the workflow using the "Inbound Webhook Trigger" and configure the "Log External Call" action, and pass all the call details and call recording.
- āļøĀ Call direction, phone number of the receiver for inbound calls and the phone number of the dialer for outbound calls are mandatory.
- The call will be displayed in the conversations section of the contact.Ā ā
