new
Email Builder
Contacts
New UI for Email creation via Bulk action in Contacts
❓Problem Statement
- Email creation felt fragmented across Contacts, Bulk Actions, Campaigns & Workflows
- Uncertainty around which contacts would actually receive the email.
- Confusion with starting (blank/template), editing, and missing advanced settings options (UTM, tracking, automation)
🚀What We Did
- Pre-send Contact Filtering:A confirmation modal now filters out invalid and unsubscribed contacts before send — so you always know who’s receiving your email.
- Now all three builders have :
- Similar UI and experience to start creating an email using blank, template library or existing templates
- Capability to leverage advanced features like automation, click performance or link tracking
- Similar statistics across
⚒️How to Use
- Go to Contacts → Smart Lists
- Select the contacts and click on send email.
- Choose how to start:
- Quick Compose (default): Simple editor for fast messages.
- Smart Builder: Select Design, Code, or Plain Text editor to build from zero.
- Select Template: Pick from My Templates or Templates Library.
- Expand Advanced Settings to enable:
- Link Tracking → See clicks and CTR for each link.
- UTM Parameters → Add campaign tracking tags.
- Tags on Actions → Automatically tag contacts based on opens/clicks.
- Review / Send Email via Bulk actions.
🎯Benefits
- Easier onboarding, lower learning curve
- Consistent experience across platform