šŸ“„ Overview
We’re reaching out to let you know about upcoming carrier fee changes that will impact some messaging routes starting January 19, 2026. These updates come from our underlying providers and affect how much carriers charge to send or receive messages via SMS & MMS across various number types.
While these updates are out of our control, we’re committed to being transparent, so you always know what to expect and can plan your usage accordingly.
šŸ“Š What’s Changing?
Some carrier fees in United States for outbound and inbound messaging across SMS & MMS channels will change,
Here are a few examples (in USD):
  • Outbound SMS :
    $0.0030
    →
    $0.0045
  • Inbound SMS :
    $0.0030
    →
    $0.0025
  • Outbound MMS :
    $0.0050
    →
    $0.0100
  • Inbound MMS :
    $0.0000
    →
    $0.0100
šŸ“Œ These changes will automatically be reflected in your account starting January 19, 2026.
šŸ” Why This Is Happening
From time to time, our providers update messaging carrier fees in response to evolving network costs, routing changes, and carrier-level agreements. These fees are passed through directly and apply across the entire industry, regardless of platform.
āœ… No Action Needed
You don’t need to make any changes. These updates will take effect automatically, and you’ll see the new rates reflected in your future invoices.
šŸ™ Thank You
We know price changes aren’t always welcome, but transparency is one of our core values - especially when it comes to billing. If you have questions or need help reviewing how this might impact your messaging strategy, our team is here to support you.