We've released an enhancement that allows agencies to pay on behalf of sub-accounts while installing an app.
What's new?
When an agency owner/admin is installing a marketplace app to one or more aub-accounts, they now have an option to choose from the following:
  1. Charge the sub-account(s) - selected by default
  2. Charge my agency
Why is this important?
  1. We observed from the data that a significant number of app installation failures for paid apps were due to sub-accounts not having a card set up.
  2. This problem is more prominent in customers on $97 plan who often have the card set up once at the agency level only during onboarding and intend to use the same at the sub-account level.
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