About:
We’re excited to announce that Store owners can now fully customize the
Shipping Details
section on the checkout page by setting fields as
Hidden, Optional,
or
Mandatory
—streamlining the checkout process for their customers.
What’s New?
  • Store Owners now have the capability to make the following fields in the Shipping Details section Hidden, Optional, or Mandatory:
  1. Phone Number
  2. Address
  3. Country / State
  4. City
  5. Zip / Postal Code
This helps
store owners enable faster checkouts
for their customers by allowing them to collect only relevant and necessary information in the Shipping Details section.
How to Use It?
  1. Open your Store Builder and edit the
    Checkout Page
    in your Ecommerce Store pages.
  2. Select the
    Checkout element
    . To make Shipping Details fields
    Hidden, Optional,
    or
    Mandatory,
    head to the
    Advanced Section
    in Settings on the right side.
  3. In the
    Form Options
    section, select the fields that need to be changed, and the state can be chosen in the dropdown.
  4. Once the fields are finalized,
    save and publish
    to implement the changes.
Key Points to Note:
  • Default State of fields:
    By default, fields in the Shipping Details section will be set to Mandatory.
  • Shipping Rates Impact:
    Shipping rates may be affected if certain fields are missing in the Shipping Details section.
  • Live Rates Compatibility:
    For live rates from multi-carrier platforms like Shippo, all fields need to be submitted by the user.
  • Faster Checkouts:
    By tailoring the Shipping Details section, store owners can simplify the process for customers, reducing friction and ensuring a smooth experience.
  • Shipping details fields states can be customised only if Shipping has been toggled on.
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