Location-Wide Access to Trashed Items!

Overview

All users logged into the same location can now view and restore any items moved to the trash, regardless of who originally trashed them.

Previous Behavior:

When a user moved a file to the trash, only that specific user (the one who performed the action) could view or manage the trashed items. Other users within the same location could not access those files in the trash.

Why We Made This Change

We received consistent feedback describing a common issue:

An agency admin added new users.
One of those users moved files to the trash.
Later, that same user was deleted from the account.

Because only the original user could view their trashed files, the remaining users could not recover those items, which sometimes led to accidental data loss. This update fixes that by making trashed items visible and restorable by any user in the same location, ensuring data remains recoverable even if a user is removed.

Impact

Improves transparency and collaboration across teams.
Prevents data loss caused by deleted or inactive user accounts.
Simplifies file recovery and location-wide file management.