new
GBP + Listings
Listings - Duplicate Suppression Management
Overview
We're introducing Duplicate Suppression - a powerful tool that helps businesses identify and eliminate duplicate listings across online directories. Duplicate listings confuse customers, dilute your brand presence, and hurt local SEO rankings. Now you can find, verify, and suppress these duplicates directly from your HighLevel dashboard.
The Problem
Multiple listings for the same business appearing across directories (Google, Bing, Apple Maps, etc.) create serious issues:
- Confused customers finding conflicting business information
- Weakened local SEO performance as search engines can't determine the authoritative listing
- Damaged brand trust from inconsistent data
- Manual tracking across multiple platforms was time-consuming and inefficient
Key Features
- Automatic Duplicate Detection
- Monthly automated scans identify potential duplicates across all major directories
- View all flagged duplicates in one centralized dashboard
- Status tracking: Possible Duplicates, Processing Suppression, Suppressed, Unable to Suppress
- Suppress Duplicate Listings
- Submit suppression requests directly to publishers
- Requests reviewed by Yext and the directory publisher (typically within 24 hours, or longer depending on the publisher)
- Once reviewed and approved by both Yext and the publisher, duplicate listings are removed from search results
- Old URLs redirect to your correct listing or return an error
- Mark as "Not a Duplicate"
- Identify false positives and mark listings that aren't actually duplicates
- Removes them from your duplicate list permanently
- Keeps your dashboard clean and focused on real issues
- Real-Time Status Tracking
- Monitor suppression request progress in real-time
- Clear status indicators: Processing, Suppressed, Unable to Suppress
- Transparency throughout the entire process
How It Works
- Navigate to your Listings entity
- Click the Duplicate Suppression tab
- Review the duplicate list showing:
- Your correct listing
- Potential duplicate listing
- Publisher/directory site
- Current status
- Take action:
- Suppress - Request removal of confirmed duplicates
- Not a Duplicate - Remove false positives from the list
- Track progress as publishers review and process your requests
Why This Matters
- Improved Local SEO - Eliminating duplicates strengthens your primary listing's authority, improving search rankings and local discovery.
- Better Customer Experience - Customers find accurate, consistent information about your business across all platforms.
- Brand Consistency - One authoritative listing per directory ensures your brand information is always correct.
- Time Savings - Automated detection and centralized management eliminate manual tracking across multiple platforms.
Availability
- Supported for Yext
- Duplicate scans refresh monthly
- Available immediately for all Listings product users