new
improved
Automations
Phone System
IVR Recording in Conversations
Overview:
We have made couple of enhancements in the IVR feature , addressing challenges based on real observations and valuable user feedback!
Details:
- IVR Recording in Conversations!
Voicemail recordings are no longer hidden in Enrollment settings. Now, users can find them in
- Conversations under Contact view.
Help Text Magic! :star2:
Say goodbye to tooltips, and welcome clear guidance! We've added help text for Actions and Fields, ensuring users navigate IVR configurations with confidence. This will make the IVR setup a whole lot smoother.