new

improved

Automations

Phone System

IVR Recording in Conversations

Overview:
We have made couple of enhancements in the IVR feature , addressing challenges based on real observations and valuable user feedback!
Details:
  1. IVR Recording in Conversations!
Voicemail recordings are no longer hidden in Enrollment settings. Now, users can find them in
  1. Conversations under Contact view.
Help Text Magic! :star2:
Say goodbye to tooltips, and welcome clear guidance! We've added help text for Actions and Fields, ensuring users navigate IVR configurations with confidence. This will make the IVR setup a whole lot smoother.
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