Introducing Conversation AI: Unleash the Power of AI for Conversations 💬

We are thrilled to announce the launch of our new feature, Conversation AI
. This feature is designed to revolutionize business interactions by enhancing engagement and facilitating faster, more efficient appointment bookings. The Conversation AI operates in a suggestive mode, offering up to three response suggestions for user queries in SMS, Facebook, or Instagram conversations.
Here's what's new:
💡
Conversation AI Bot's Suggestive Mode 
🤖: This feature provides assistance, information, and support conversationally. Whenever you click on the "Type a Message" box on the Conversations page, the bot will suggest up to three responses, offering a seamless communication experience.
To enable and use the Conversation AI, follow these simple steps:
Enable Conversation AI for an Agency 
🏢: 
Navigate to Agency Settings
Find Conversation AI on the Company page
Click on the toggle to enable it for all locations in your agency.
Please note that enabling Conversation AI only activates the settings pages for the Conversation AI Bot for each location.
Enable Suggestive Mode for a Location 
📍: 
Navigate to Location Settings
Find the Conversation AI tab under Business Services
use this section for bot configuration and settings.
The bot is configured to facilitate business appointment booking by responding to customer queries and providing booking/calendar links to contacts who express interest in booking an appointment.
Supported Channels
 📡: Choose preferred communication channels, such as SMS, Facebook, and Instagram. Google My Business (GMB) support is coming soon.
Calendar 
📆: Select a calendar for each location from a dropdown list. This calendar's booking/scheduling link will be sent to the contacts.
Conversation Flow
 💬: The bot will ask a series of questions to determine the services the contact is looking for, where they wish to receive these services, and if they are willing to book an appointment. The bot will send the booking link once all the questions are answered positively.
Customize Bot Responses 
🛠️: Customize the bot's responses to align with Clients' business and services. This crucial step allows the bot to understand clients' business better and tailor its responses accordingly.
Once these steps are completed, the Conversation AI bot is ready to assist on the "Conversation Page". Simply clicking on the "Type a Message" box will activate the bot, providing the user with 3 possible responses that they can send out to the contact directly.
Pricing and Billing
 💰:
The Conversation AI bot follows standard pricing of $0.05/message for response generation.
Agencies on any plan can access the Conversation AI bot.
Re-billing is supported for the plans that allow it.
This powerful new feature brings the power of AI to users business conversations, increasing engagement and streamlining appointment booking. We are excited to see how Conversation AI will enhance business interactions! 🚀