improved
Phone System
Incoming Call Settings Simplified (via Labs)
30th September, 2025
Incoming Call Settings Simplified
- View and edit basic details like Friendly name, call recording and call forwarding

- View your incoming call flow

- Direct incoming calls to multiple devices of a user

- Direct calls to one device type of multiple users

- View all other settings affecting incoming calls

- Can be enabled under Labs


- Once enabled under Labs, it can be accessed under sub-account settings > Phone Numbers > Edit Configuration
