new
CRM
Opportunities and Pipelines
Contacts
Import Contacts and Opportunities using a single CSV file
The "Import Contacts and Opportunities" feature allows users to efficiently import both contacts and opportunities from a single CSV file. This new enhancement introduces a seamless process for bulk creation and updating of records, enabling users to streamline data entry and reduce time spent on manual input. The feature includes smart field mapping, contact de-duplication, and progress monitoring for a smooth and error-free experience.
Key Features:
- Simultaneous Import of Contacts and Opportunities:Users can now import both objects in one go, saving time and ensuring data consistency across the system.
- Automatic Contact De-duplication:De-duplication settings are automatically applied for contacts from global settings, preventing duplicate contact entries without manual intervention.
- Additional Email and Phone Support for Contacts:Ability to import contacts with additional email addresses and phone numbers in one record.
- Real-Time Import Monitoring and Error Logs:Users can track import status, view success rates, and download detailed error logs for troubleshooting.
- Revamped and Upgraded UX:: A cleaner and easier to use full screen UX for a smoother and error free import
How to Use?:
Step 1:
Navigate to the Opportunities section, click on the options menu (three dots), and select "Import."
Step 2:
Choose both Contacts and Opportunities as the objects to import and proceed by uploading a CSV file.
Step 3:
Upload the corresponding CSV file and select whether you want to create new records, update existing ones, or do both 
Step 4:
Map the CSV fields to the appropriate object fields (Contacts or Opportunities), ensuring accurate data entry.
Step 5:
Review the mappings and confirm the import process. You can also add tags, workflows, or create smart lists during this step.
Step 6:
Monitor the import status under the Bulk Actions Pages, where you can check progress, download error logs, and troubleshoot as necessary.
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