We've significantly upgraded the Highlight Contact Path feature with expanded visual indicators, providing deeper insight into contact execution behavior directly within the workflow builder.
New Capabilities
  • Error Visibility — Nodes where errors occurred are now highlighted directly in the builder, enabling faster identification of failure points.
  • Skipped Node Indicators — View which nodes a contact bypassed during execution
  • Entry & Exit Status — Visual indicators display when a contact entered and exited the workflow, providing clear execution boundaries.
  • In-Progress Tracking — Identify contacts still actively moving through a workflow at a glance.
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Why It Matters
These enhancements provide complete visibility into contact journeys including errors, skipped steps, and real-time progress, eliminating guesswork when debugging automations or analyzing contact behavior.
How to Use
  1. Open Enrollment History or Execution History
  2. Click the Highlight Contact Path icon
  3. View the enhanced path with error nodes, skipped steps, and status indicators