The contacts limit feature is now available for non-SaaS sub-accounts as well. On top of it, the limits are now 'hard limits' as opposed to soft limits earlier, i.e. more contacts cannot be created after the limit has been exhausted.
What has changed?
Contacts Limit on Non-SaaS Sub-Accounts
- We have moved the contact limit settings out of the SaaS tab on the manage client page.
- This means that this feature is now available to all the agencies, for all sub-accounts irrespective of their plan or SaaS status of the sub-account.
Hard Limits in the UI
- Unlike previously, new contacts can not be created in a sub-account from the UI after the contacts limit is exhausted for that sub-account.
- This includes creating new contacts directly in the UI, and importing contacts in bulk.
- Contacts can still be created via public APIs, forms, workflows etc. even after the limit is exhausted.