Forwarding Email Charges at the Sub-Account Level

What's New:

We’ve updated our billing system to include charges for email forwarding at the sub-account level using LC Email or Mailgun(Location Owned). This change is designed to align forwarded email activity with existing email sending charges and improve billing transparency.

Key Highlights:

Forwarded Emails Will Now Be Charged Per Email

When rebilling is enabled for a sub-account, each forwarded email will incur a charge just like regular outgoing emails.

Applies Only To:

LC Email at the Agency and sub-account level(if rebilling is enabled)
Mailgun at the sub-account level

Improved Billing Transparency

Users will now receive more detailed billing notifications that include:

Billing Source Type – the type of service generating the charge
Billing Trigger ID – the unique identifier for the forwarded email event

This makes it easier to track and verify which forwarded emails are being billed.

✅ Why This Matters:

This update ensures that forwarded emails are billed consistently with other email activities, while also providing users with the detailed insights needed to monitor their usage and charges accurately.