🧭 Overview
We’ve enhanced
how
Calendly appointment reschedules are handled inside HighLevel
to create a more consistent scheduling and automation experience.
With this update, Calendly reschedules now behave the same way as native GHL appointment reschedules, ensuring
reschedule-based workflows
,
tags
, and tracking work seamlessly across the platform.
āœ… What’s New
  • Calendly reschedules are now treated as
    true appointment reschedules
    in GHL.
  • Existing appointments are
    updated instead of recreated
    .
  • Rescheduled appointments are correctly marked as
    Rescheduled
    .
  • Reschedule-based automations and conditions now work consistently for Calendly appointments.
šŸ” How It Works
When an appointment is rescheduled in Calendly:
  • The existing GHL appointment is updated with the new date/time
  • The appointment is marked as
    Rescheduled
  • Previous appointment date/time is preserved for tracking
  • Rescheduled tags and workflow conditions are applied correctly
Workflows using the
Rescheduled = True
filter will now also work for Calendly reschedules.
šŸŽÆ Why This Matters
  • Creates a more consistent scheduling experience across Calendly and GHL.
  • Improves reliability for reschedule-based workflows and automations.
  • Enhances appointment tracking and accuracy.
Calendly Reschedule