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Chat Widget

Conversation AI

Embedded Live Chat Widget

Summary of the release:
You can now embed the
Live Chat Widget directly inside your website or funnel content
instead of limiting it to a floating chat bubble. This allows for a more integrated, conversion-focused chat experience aligned with your page layout.
👀 What’s New?
  1. Embedded / Inline Placement for Live Chat
  • New
    Embedded/Inline option
    under Widget Placement.
  • Renders the chat widget
    within page content
    (e.g., below hero section, inside forms, near CTAs).
  • Moves beyond traditional
    sticky/floating chat bubbles
    .
  1. Seamless On-Page Experience
  • Chat feels like a
    native part of your website layout
    instead of an overlay.
  • Improves
    visibility and engagement
    by placing chat exactly where users take action.
  1. Simplified Customization for Inline Mode
  • Focused customization options relevant to embedded experience.
  • Real-time preview reflects
    inline rendering inside the page layout
    .
  1. Flexible Deployment Across Digital Properties
  • Works across: Funnels, Websites, Landing pages, Custom HTML sites and all other places where widgets are supported.
  • Supports
    multiple embedded placements
    across pages.
  1. Mobile-Responsive by Default
  • Automatically adjusts layout for smaller screens ensuring a
    consistent mobile experience
    .
👷 How to Use?
  1. Navigate to
    Sites → Chat Widget
    .
  2. Create or open an existing
    Live Chat Widget
    .
  3. Go to the
    Style tab
    .
  4. Under
    Widget Placement
    , select
    Embedded/Inline
    .
image
image
  1. Customize widget appearance (theme, messaging, branding).
  2. Click
    Get Code
    and copy the embed snippet.
  3. Add the code to your:
  • Funnel (via Code element), or
  • Website (HTML/embed section).
  1. Publish the page — the widget will render inline within your content.
image
⭐ Why This Feature?
  • Higher conversion potential
    by placing chat at key decision points (CTAs, forms, pricing sections).
  • Creates a
    more natural, less intrusive experience
    compared to floating widgets.
  • Gives businesses
    full control over chat placement and UX design
    .
  • Enables better alignment with
    funnel strategy and page storytelling
    .
📝 Notes:
  • Existing
    Sticky widget behavior remains unchanged
    .
  • Embedded and sticky widgets can be used
    together across different pages
    .
  • No changes to
    chat routing, messaging, or backend workflows
    .