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Chat Widget

Voice AI

Embedded/Inline Voice AI Chat Widget

The Voice AI Chat Widget now supports a new
Embedded/Inline placement option
, allowing users to seamlessly integrate the widget within their website content rather than having it float in a corner. This enhancement makes the Voice AI experience more natural and immersive, giving businesses greater flexibility in how they present conversational AI on their sites.
👀 What’s New?
  1. Added
    Widget Placement
    options in the
    Style tab
    , users can now choose between:
  • Sticky (Default)
    : Floats on page corner, immovable.
  • Embedded/Inline
    : Renders inline inside page content.
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  1. Dynamic behavior
    based on placement:
  • For Embedded/Inline, customization simplifies to avatar and theme only.
  • Themes shift from Chat Window Themes to Avatar Themes.
  • Contact form toggle and widget position grid are hidden automatically as those won't be needed for the embedded type of voice AI widget.
  1. Preview Enhancements
    :
  • Embedded mode shows inline content block view.
  • Sticky mode continues to reflect floating preview with live styling updates.
👷 How to Use?
  1. Go to
    Sites > Chat Widget > Open an existing or create a new Voice AI chat widget > go to Style tab
    .
  2. Under
    Widget Placement
    , select
    Embedded/Inline.
  3. Customize avatar, theme, and button text (under
    Chat Window
    ) as per your specifications.
  4. Click
    Get Code
    > Copy the
    inline embed snippet
    .
image
  1. Paste the snippet inside any webpage section where you want the Voice AI widget to appear.
  • Below
    attached screenshots
    depict how a voice AI chat widget can be embedded in a funnel.
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⭐ Why This Feature?
This enhancement gives businesses greater flexibility to
embed the Voice AI Widget
directly within their page layout, making conversations feel natural and seamless. It’s perfect for users who want an
integrated, on-brand experience
instead of a floating chat bubble.
⏭️ What’s Next?
  • Phase 2: Introduction of
    multiple new themes
    for the Embedded mode.
  • Embedded/Inline Chat Widgets
    support will also be extended to
    Live Chat
    , bringing the same smooth inline experience to text-based interactions.
📝 Notes:
  1. Mobile responsive by default.
  2. Multiple inline placements supported with the same Voice AI agent configuration.
  3. A combination of embedded and sticky(chat bubble) can also be used in a website/funnel, users can use it however they want.
Help Article:
How to create an Embedded Voice AI Chat Widget