New: Email Services Dashboard for Agencies
We've launched a new
Email Services
dashboard in the Agency UI — giving you full visibility into your domain's sending health and sub-account performance in one place.
What's new:
  • Domain health states
    — your domain is automatically evaluated and assigned one of six states: Healthy, At Risk, Critical, New, Recovering, or Shared Domain. No manual monitoring required.
  • Key sending metrics
    — track Delivery Rate, Bounce Rate, Spam Complaint Rate, and Open Rate with clear target thresholds.
  • Domain health history
    — a timeline showing every upgrade and downgrade event, with details on what triggered each change.
  • Sub-account performance
    — see all sub-accounts on your shared domain grouped by health status (Healthy / At Risk / Critical). Search by name, click through to any account's individual metrics, and scroll through large account lists seamlessly.
Who this applies to:
Agencies created on or after April 27, 2026. Existing agencies are unaffected — a migration plan is coming by end of Q2 2026.
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