Exciting news for Unlimited Plan $297/month or $2970/year Customers! šŸŽ‰
You can now re-bill email costs to your sub-accounts! šŸ’ø
Here are some important things to note:
  • Re-billing is only available for agencies and sub-accounts using LeadConnector. šŸ¤
  • Unlimited Plan agencies cannot mark up the costs. The Pro Plan offers this option, but the default markup for Unlimited Plan users is 1.05x to cover agency costs. šŸ’µ
  • At least one Sub-account admin must be present in the sub-account to add/manage your client's payment method. šŸ’¼
How does rebilling work?
  • You, the agency, gets billed from HighLevel for LeadConnector usage.
  • Your client gets billed from your Stripe account for Email Rebilling
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How do I know which sub-accounts can be re-billed for email usage?
Head over to Agency Settings > Email Services > Location Settings
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A sub-account can fall in any one of the following conditions
  1. Email rebilling enabled- You are rebilling email costs to the sub-account
  2. Email rebilling can be enabled- To rebill email costs to the sub-account, go to manage client page and turn on email rebilling.
  3. Email rebilling disabled- Use LeadConnector on this sub-account to rebill email costs.
How do i enable email re-billing?
Step-1:
Go to 'Manage Client' page
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Step-2:
Enable email rebilling through this toggle.
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Step-3:
Ask your client to add their payment information.
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At this point your client can add their payment method by going to Location Level -> Settings -> Company Billing page
Important:
Agencies must not add their own card here. It needs to be your client's card.
Once your client has added their card you will be able to enable the re-billing option for them.
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As mentioned before, these charges can not be marked up. The default markup is set to 1.05x (meaning a 5% markup) to cover for your Stripe charges.
How do I move to LeadConnector?
Please head over to Agency Level > Settings > Email Services and click "Use LeadConnector" option.
How can I check my agency's usage?
Please head over to Agency Level > Settings > Billing and click on See Details in the credits section
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How can my client check their usage?
Please head over to Location Level > Settings > Company Billing and click on See Details in the credits section
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Also See: