improved
Automations
Drip Action - Performance & Slot Management Fixes
What's New:
We've refactored the Drip action to address critical performance issues and improve slot management efficiency.
Key Improvements:
1. Advanced Setting Window Compliance
- Drip logic now properly respects workflow's advance setting window
- Fixes issue where outbound communications after drip mode would queue excessively during business hours
- Prevents communication surges when business hours open
2. Intelligent Slot Management
- Automatic slot clearing when all contacts are removed or force-pushed from a drip action
- Released slots become immediately available for the next set of contacts
- Eliminates slot blocking issues that previously prevented new contacts from entering drip sequences
Why This Matters:
- Smoother Communication Flow– No more overwhelming bursts of outbound messages when business hours begin
- Improved Resource Utilization– Freed slots allow for better drip campaign efficiency
- Better Contact Experience– More evenly distributed communication timing
- Enhanced Workflow Performance– Eliminates bottlenecks in high-volume drip campaigns