Domain Connect Conflict Detection Across Product Types!

What's New

We’ve introduced a safeguard in Domain Connect to prevent domain configuration conflicts across product types. Now, if connecting a domain to a new product type would disrupt an existing product’s connection (e.g., Funnel or WordPress), the system will proactively block the action and display a clear, actionable error message.

How it Works

When a user attempts to connect a domain through Domain Connect:

Before checking for DNS record conflicts (e.g., A record, CAA, CNAME mismatches), the system now verifies whether the domain is already linked to another product type.
If a conflict exists (for example, connecting a domain to the Client Portal would break its Funnel setup), the user is blocked from proceeding.

A detailed error message is shown, specifying:

The product currently using the domain
A redirect link (if the conflict is within the same location) to the domain management section for resolution
Troubleshooting steps to help the user decide whether to disconnect the current product or use a different domain

Why it Matters

Prevents accidental service disruptions by catching conflicts early
Reduces support load by improving clarity during setup
Guides users with targeted error messages and direct resolution paths

Important Notes

Conflict checks apply across all locations within an agency, not just the current one
Error messages adapt based on the conflict type:

If within the same location, a "here" link appears for direct navigation
If in a different location, the link is omitted but the error still names the conflicting product

Product types checked for conflicts include
:

Funnel, Website, Store, Blog, Webinar, WordPress, Client Portal, Branded Domain
Email domains do not conflict with any other product type