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š° Custom Pricing for Service Appointments
š§ Overview
Service prices don't always match what should be charged ā negotiated pricing or a one-off scenario with custom pricing can all mean the final price differs from what's configured.
With this release, you can now edit a service's price directly from the Services appointment modal before saving a new appointment or while editing/duplicating an existing appointment, without touching the service's global pricing.
š What's New?
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Editable service price on the appointment itself
When creating, editing or duplicating a Services appointment, you can now adjust that service's price right in the appointment modal ā the total updates immediately to reflect it.
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Appointment-specific, never global
A price edit only applies to that one appointment. The service's globally configured price is never changed, so every other booking keeps using the standard rate.
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Sensible validation, built in
Zero is a valid price for cases like complimentary services, but negative values are blocked with a clear validation error before the appointment can be saved.
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A clear "Custom" tag on edited prices
Once a service's price is edited on an appointment, it's marked with a Custom tag right next to the amount ā so it's obvious at a glance that this booking isn't using the standard price.
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Overrides staff-specific pricing too
If a staff member has their own custom price configured for a service, entering a price on the appointment overrides that staff-specific price as well ā the appointment always uses whatever price you set there.
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Available on mobile app
You can edit a service's price for an appointment directly from the mobile app as well.
š§© How to Use It
- Open the service appointment modal (create, edit, duplicate).
- Click the editicon next to a service.
- Enter a new pricefor the service.
- Saveas usual. The custom price applies only to that appointment.
šÆ Why This Matters
- Lets staff charge the actual negotiated or discretionary price without a workaround or offline settlements.
- Keeps global service pricing untouched, so one custom price never leaks into other bookings.
- Works the same way whether staff are at a desk or on the go with the mobile app.


