Gamification in Communities just got a major upgrade. Admins can now define custom levels, configure how members earn points, and reward the behaviors that matter most - all from a single settings page.
✨ What’s New?
⭐ Custom Levels
Define up to 9 levels for your community, each with a custom name and point threshold. Members progress through levels automatically as they earn points. Default levels range from
Beginner
(0 pts) to Legend
(30,000 pts) - every name and threshold is fully editable to match your community’s culture.
📊 Configurable Point Sources
Control exactly how members earn (or lose) points. The Point Sources tab lets admins assign point values across five categories:
- Posts- Reward members for publishing content, with different values for text, media, and audio posts.
- Participation- Award points for commenting and successful referral invites.
- Moderation- Deduct points when an admin confirms content as spam.
- Reactions Received(Advanced, toggleable) - Optionally award points when someone reacts to a member’s post or comment. Use carefully - it can reward popularity over participation.
- Course Completion- Assign custom point values to specific courses. Use +Add courseto select courses and set points individually.
Set any value to 0 to turn that action off entirely.
⚙️ How to Configure
- Navigate to Settings → Gamification & Rewards.
- Levelstab - Rename levels and adjust point thresholds to fit your community.
- Point Sourcestab - Set point values for each action category. Set any value to 0 to disable it.
- Optionally toggle on Reactions Received and add courses with custom completion points.
- Click Save changes.
💡 Why This Matters
Active communities don’t happen by accident - they’re built by recognizing and rewarding the right behaviors. Custom Levels & Point Sources give admins a full gamification toolkit to incentivize posting, engagement, referrals, and course completions - while penalizing spam. Members see their progress, level up as they contribute, and have a reason to stay engaged.
📝 Notes
- All point values and level thresholds are fully customizable.
- Members move up levels automatically as their total points change.
- Course completion points are set per course. Courses not added award no points.
- The Rewardstab configuring is an upcoming change.