What's New?
We’ve rolled out two highly requested upgrades to boost your Conversation AI performance — making your bots smarter and more flexible.
1. Add Contact Info – Now Supports Up to 20 Fields!
You can now update up to 20 contact fields within a single bot (previously limited to only 3).
This enables richer lead data collection
Enhancements has been done for faster and more reliable updates.
To Use:
- Go to Bot Goals > Choose "Add Contact Info"
- Add or map up to 20 contact fields
2. Trigger More Workflows – Limit Increased to 5
- The number of workflows you can trigger from a single bot goal has been increased from 3 to 5.
- This gives you more automation flexibility directly from the bot.
To Use:
Go to Bot Goals > Choose "Trigger a Workflow"
You’ll now see the option to add up to 5 workflows.
⚠️ These upgrades are currently available only for Prompt-based Bots.
🎯 Support for Guided Form setup is coming soon.
