Chat Widget 😇- Whatsapp Chat Option 💚

We're thrilled to introduce one more option in Chat Widget with the option of Whatsapp Chat Type. 😇

Ideas Board - 119 Votes

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Prerequisite

- Add a new Whatsapp business number from Settings > Whatsapp

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How to enable Whatsapp Chat Widget?

Go to the Chat Widget, navigate to Chat type and select the option of Whatsapp Chat

With the Whatsapp chat option, go to widget window to do the customisation of text, colors, branding and forms with email/phone.
Once the setup is done, the last part is to select the Whatsapp number. This is the number to which the message from the user will be redirected to when the chat is initiated.

How does it works?

Add the code to the landing page (external providers) to header code or use it by enabling toggle in Funnel/Website Settings
Once the chat widget is embedded, it will show on the landing page.
When the user visits and fills the form with name and other field
On submission, it will redirect to Whatsapp web option with the message to the number selected in widget window.