new
Chat Widget
Chat Widget Public APIs
š Summary
You can now create and manage Chat Widgets via Public APIs, making it easier to automate setup and integrate widget workflows into your systems.
āØ Whatās new?
- API-based Chat Widget Creation- Create Chat Widgets programmatically without relying on the UI.
- Supported Chat Types-Live Chat and Email Chatare now supported for API-based creation.
- End-to-End Widget Management- APIs available to list, fetch, update, and delete chat widgets.
- Flexible Listing Support- Retrieve all widgets, including those created via UI, with filtering capabilities.
- Improved Validation & Error Handling- Clear error responses for unsupported chat types and invalid requests.
š ļø How to use?
- Generate API credentials from your HighLevel account
- Use the Chat Widget APIs to:
- Create widgets (Live Chat / Email Chat)
- Fetch or update existing widgets
- Integrate into your onboarding, SaaS workflows, or automation systems
š” Why this feature?
- Scale Faster: Automate widget creation across multiple locations
- Enable Integrations: Connect Chat Widgets with external tools, CRMs, or onboarding systems
- Improve Efficiency: Reduce manual setup effort for agencies and SaaS builders
- Future-Ready: Foundation for expanding chat types and deeper automation
š® Whatās next?
- Support for additional chat types (WhatsApp, Facebook, Instagram, Voice AI, All in One)
- More advanced configuration APIs
š Notes:
- Currently, widget creation via API is limited to Live ChatandEmail Chat
- Other chat types can still be listed if created via the UI