We’ve reworked the mobile calling experience to go beyond just ā€œHello.ā€ Whether you’re speaking to a lead, a client, or a teammate, everything you need to take action is now just a tap away. From scheduling follow-ups to logging call outcomes, the new interface puts your workflows where they matter most: right on the call screen.
šŸš€ What’s New?
During a Call:
While you’re on a call, you can now instantly:
• šŸ“… Access and schedule Calendars
• šŸŒ™ Activate DND directly from the call screen for any contact
• šŸ“ Take Notes in real time
• āœ… Create and manage Tasks
• šŸ’° Review or log Payments
• šŸ‘¤ View full Profile details
After the Call:
• ⚔ One-tap access to Notes, Calendars, Tasks, Tags, Profile, DND, Message, or Call Back - all from the Call End screen
✨ How Does This Help You?
• Cut down context switching — take action mid-call, not afterwards
• Save time with on-call notes and task creation
• Never miss follow-ups or actions after the call ends
• Improve your customer experience with faster, more organized responses
Whether you’re a sales rep, a support agent, or handling business on the go, this is the smarter, more intuitive way to manage your calls and contacts.
šŸ› ļø What’s Coming Next?
We’re just getting started. Here’s what’s around the corner:
• šŸ“œ Scripts on Call: Switch between pre-set call scripts for a smoother conversation flow
• šŸ“Œ Call Dispositions: Capture what happened on the call with a single tap (e.g., ā€œInterested,ā€ ā€œCall Back Laterā€)
• šŸ” Smarter Call Logs: View recordings, detailed logs, and actionable insights — all in one place
Available Version
Availability:
HighLevel v3.98.1 and above
LeadConnector v3.98.1 and above
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