new
improved
fixed
Phone System
Call Transcription, UK E-KYC Enhancement and Bug Fixes
⚙️ Enhancements
✍️ Call Transcription
- Transcripts can now be downloaded manually
![image](https://canny.io/images/94e0bdccf04bcefa392a2a1a0435a8cd.png)
- Transcripts can be fetched using the public API too
🇬🇧 UK E-KYC regulatory bundle
We made it easier for UK based individuals and businesses to complete their KYC.
If you're an individual (not a registered business), you can declare that when creating a regulatory bundle and complete your KYC.
![Screenshot 2024-06-05 at 7](https://canny.io/images/e12fbd812787d590327ee48d84f7b2a1.png)
![Screenshot 2024-06-05 at 7](https://canny.io/images/267272cad846f404e46c57d80db41975.png)
If you're a business and select
UK CRN
under Registration Authority
, you only need to submit Proof of Address and Emergency Address. You don't need to submit Proof of Identity anymore.![Screenshot 2024-06-05 at 7](https://canny.io/images/0f28c196fb9e6ea506683d0cf4d98bac.png)
![Screenshot 2024-06-05 at 7](https://canny.io/images/43945dcdaf121f41a7f70565642442af.png)
🐞 Bugs
- Rare cases of issues with location transfer have been fixed. Location transfer should show up on audit logs now. Internal server error issue has also been addressed
- There were some rare cases of wrong numbers being shown for bounce and error rates in emails. This has been fixed now