Building a Conversation AI agent used to mean writing a long prompt, then setting up triggers, channels, actions, hand-offs and working hours one screen at a time. With
Build with AI
, you describe what your agent should do in plain words, and it builds the complete agent for you in about a minute. Then you refine it by chatting and test it, all in one place.
Key Capabilities
  • Just describe your agent:
    Choose
    Create with AI
    and describe your agent in plain words, or start from a template. No prompt writing needed. For the best result, mention your business, the agent's goal and when it should hand off to a person.
image
image
  • It asks only what it can't guess:
    Build with AI asks a few short questions, such as who should receive price-negotiation hand-offs, and works out the rest on its own.
image
  • A complete agent, set up for you:
    Triggers and channels, booking and hand-off actions, and your knowledge base are added for you. The agent's instructions and its outbound opening message are written too.
image
  • Change anything by chatting:
    Ask for changes in plain words, such as new working hours or a 5-second reply delay, and the agent is updated.
image
  • One chat for everything:
    Add triggers, actions, hand-offs and working hours from the same chat. One request can add a missed-call trigger, set working hours and add a hand-off to your finance team.
image
  • Simple instructions become detailed prompts:
    Ask for a different tone or goal, and Build with AI rewrites the agent's instructions for you. No prompt engineering needed.
image
  • Rich replies by asking:
    Ask for photos, quick-reply buttons and files, and rich replies are turned on for your agent.
image
  • Test it right in the builder:
    Click
    Test agent
    and chat with your agent without leaving Build with AI. No need to switch to the manual editor.
image
  • Prefer manual? Switch anytime:
    Everything Build with AI writes stays fully editable in the manual editor, and you can switch back to
    Build with AI
    at any time.
image
How to Get Started
  1. Go to
    AI Agents → Conversation AI
    and click
    Create Agent
    .
  2. Choose
    Create with AI
    , then click
    Start with AI
    .
  3. Describe your agent in plain words, or start from a template.
  4. Answer the questions Build with AI asks.
  5. Review your agent and ask for any changes in the chat.
  6. Click
    Test agent
    to try it out, then turn the agent on when you're ready.
Why It Matters
  • Live in minutes:
    a complete agent from one description, instead of setting up each part by hand.
  • No prompt writing:
    say what you want, and Build with AI writes detailed instructions for you.
  • Nothing left out:
    triggers, channels, actions, hand-offs, working hours and knowledge base are set up together.
Important Notes
  • Your agent starts turned off:
    a new agent doesn't reply until you turn it on, so you can review and test it first.
  • Outbound needs activation:
    if your agent has an outbound trigger, activate outbound before it can send the first message.
  • Test messages are never sent to your contacts.
Availability
Build with AI is available in Labs. Turn it on under
Settings → Labs
.