šŸ‘€ What’s New?
We've added a
"Book a Call"
button across multiple touch points in the platform to allow
agency admins
to connect directly with the Ad Manager team for personalised assistance. Clicking this button redirects users to the Ad Manager team’s calendar to schedule a session.
šŸ‘· How It Works:
  • The
    ā€œBook a Callā€
    button is now visible to
    agency admins only
    (not sub-account users or admins).
  • It appears in the following locations:
  1. Sub-account onboarding screen
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  1. Ad Manager card under
    Agency > Reselling
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  1. Ad Manager
    campaign home page
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  • Clicking the button redirects to the ad manager team calendar:
  • Agency admins can use this calendar to schedule time with the Ad Manager team for configuration help, product feedback, billing queries, reselling or any other questions/feedback.
⭐ Why it Matters:
  • Many agency users were unsure how to proceed after discovering Ad Manager, or had questions about the
    reselling model, product capabilities, and billing structure
    .
  • This direct call scheduling feature provides quick access to help and enables smoother onboarding and configuration.
  • It also offers a great opportunity for the Ad Manager team to
    gather real-time feedback
    and support adoption.
  • Helps reduce confusion and increases engagement by offering guided support at key decision points.
šŸ“ Notes:
  • Button visibility is scoped to agency admin-level users only.