Badges can now be issued and used to trigger follow-up actions directly through Workflows, making it easier to automate recognition and what happens next.
🚀 What’s new:
  • Issue Badge action
    : Automatically issue a selected badge when your workflow conditions are met.
  • Badge Issued trigger
    : Start a workflow when a badge is issued and automate follow-up actions such as sending a message or email, updating a contact, or starting another automation.
✅ Why it matters?
  1. Makes badge recognition part of your existing workflows
  2. Automates what happens after a badge is issued
  3. Helps you build more engaging journeys around achievements and milestones
More improvements are on the way 🚀
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