We’ve introduced a
new location type
that allows customers to
enter their own service address during booking
.
Businesses that provide services at
customer locations
— such as
mobile services, repairs, consultations, or on-site appointments
— can now configure a location where the booker provides the
service address at the time of booking
.
This keeps the booking flow
simple
while allowing businesses to collect the
exact address for each appointment
.
---
✅ What’s New
  • Businesses can now create an
    “Ask the Booker” location
    in Services
  • Customers will be prompted to enter their
    service address during booking
  • The
    address is saved with the appointment
  • The rest of the booking flow remains unchanged
---
🔐 How It Works
  • Enable the option to
    let bookers enter their own service address
    while creating or editing a location
  • When selected, customers are asked to enter
    where the service will take place
  • The address is
    stored with the appointment
    and used in details and notifications
  • Availability, services, and pricing continue to follow the
    location configuration
---
🛠 How to Use
  1. Go to
    Calendar Settings → Services (v2) → Locations
  2. Create a new location or edit an existing one
  3. Enable
    “Let bookers enter their own service address”
  4. Configure the location name and other details
  5. Assign the location in
    Staff Availability
    as needed
  6. During booking, customers will be asked to enter their
    service address
---
🎯 Why This Matters
  • Supports
    on-site and mobile service businesses
  • Enables collecting
    accurate addresses per appointment
  • Keeps the booking experience
    simple and consistent
  • Adds more
    flexibility in configuring service locations
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