📘 Ask AI Now Trained on the GoHighLevel Knowledge Base

Ask AI just got smarter. It’s now trained on the latest GoHighLevel Knowledge Base, allowing it to answer platform-related questions, setup queries, and troubleshooting requests.

This enhancement is

available exclusively for Agency-level

users and admins

(not yet for sub-accounts)

💡 What’s New

Platform Intelligence
: Ask AI can now help you with platform-level questions — from setup guides to feature explanations.
Smart Fallbacks
: When Ask AI faces an error while performing an action, it will now guide you with alternate manual steps instead of leaving you stranded.
Regularly Updated
: Trained on the latest available GHL documentation to keep responses relevant and accurate.
Agency-Only Access
: Currently limited to agency-level users

⚙️ How to Use It

You can invoke this capability in two ways:

Directly
: Open Ask AI and ask any platform-related question — e.g., “How do I create a Voice AI agent?”
Automatically
(smart fallback)
: If Ask AI runs into an error while executing a task (like setting up an email campaign), it will automatically switch to fallback mode, offering guided manual steps to help you continue.