Ask AI now opens from any contact's detail screen with a summary of that relationship already on screen. Get ready for your next meeting, get a recap, or dictate a note without leaving the contact.
šŸ¤” The Challenge
You usually open a contact in the middle of a call or chat. To find out where things stand, you dig through conversations, appointments, opportunities and tasks, one tab at a time. Notes often don't get logged because typing them on a phone is slow. And Ask AI couldn't help, because it didn't know which contact you were looking at.
✨ Our Solution
Tap the new Ask AI icon at the top of any contact. You get a summary card of that contact. The card is built from your real data, not written by AI:
  • Last message:
    the channel and how long ago it was sent
  • Next appointment:
    with its status, including your own custom statuses, plus "+N more" when others are coming up
  • Biggest open deal:
    its pipeline and stage, and how many days since it last moved
  • Open tasks:
    with a badge for overdue ones
Tap any row to open that record in its usual screen. Below the card are three buttons:
Prep me for next appointment
,
Summarize this contact
and
Dictate to add a note
. When you dictate, Ask AI turns your words into a proposed note, and a task if needed. Nothing is saved until you approve it.
šŸ† How This Supercharges Your Business
  • Save time:
    see messages, appointments, deals and tasks in one view instead of five tabs.
  • Walk in prepared:
    get a short briefing before your next appointment.
  • Never lose a note:
    speak it on the way out of a meeting and approve it in one tap.
  • Always current answers:
    Ask AI reads the contact's latest records each time, so it keeps up with changes made during the chat.
  • Stay in control:
    AI only runs when you ask, nothing is saved without your approval, and Ask AI gets only the contact's record ID.
šŸ› ļø How to Get Started
  1. Navigate:
    Open any contact from Contacts, Conversations or search.
  2. Activate:
    Tap the Ask AI icon in the top bar to see the contact's summary card.
  3. Enjoy:
    Tap a button such as Prep me, Summarize or Dictate, or type your own question about the contact.
šŸ”® What's Next?
This release adds a way for any part of the app to open Ask AI about one of its own records. Contacts is the first to use it, and more screens will follow.
šŸ“¦ Roll-out & Availability
  • Release Date:
    October 2026
  • Available Version:
    v4.27.0 and later
  • Status:
    Public
  • HighLevel:
    āœ…
  • LeadConnector:
    āœ…
  • WL App:
    āœ…
šŸ’” Good to Know
  • Works on iOS and Android, for users who have Ask AI access. There is no separate permission for this feature.
  • The card only shows conversations, appointments, deals, deal values and tasks the user has permission to see.
  • If your account calls contacts something else, like "patient", the app uses that name.
  • "Prep me" appears when there is an appointment in the next 7 days. "Summarize" is offered for every contact.
  • Offline, the card shows what's already on your phone. If nothing has loaded, it shows "Couldn't load details". Pull down to try again once you're back online.
  • If a contact was deleted, or you no longer have access to it, Ask AI says so instead of showing a summary.
  • Each time you open Ask AI from a contact, a fresh chat starts. After your first message, tap + in the top bar to start over on the same contact.
  • Voice mode isn't available in a contact chat yet. Use "Dictate to add a note" instead.
  • Deal amounts in AI answers show as plain numbers, with no currency symbol.
šŸ’¬ We Want to Hear From You!
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