new
Mobile App
Ask AI
š Ask AI for Your Whole Team Now on Mobile
Ask AI on mobile now follows the same per-user access you set on web. Grant a teammate access once, and they can use Ask AI from the HighLevel mobile app, it's no longer limited to agency admins.
š¤ The Challenge
On mobile, Ask AI was limited to
agency admins only
, even when you'd already enabled it for sub-account users on web. Your team could use AI in the browser but hit a wall in the app, right where they do most of their on-the-go work.⨠Solution
Mobile now respects the same per-user access you already grant on web. Teammates with access see Ask AI in the app and chat normally; everyone else won't see the entry point.
Agency users also get a
non-blocking banner
when some sub-account teammates still need access, nudging you to finish setup on web. And if a usage limit or policy blocks a message, you'll see a clear in-chat explanation
instead of a vague "failed to send" toast.š How This Supercharges Your Business
- Put AI where your team works:Sub-account users can now use Ask AI from their phones ā in the field, with clients, on the go.
- Stay in control:Access is per user and granted by you, not a blanket admin-only lock.
- Roll out without leaving chat:Agency admins see who still needs access right inside the app.
- Fewer support headaches:Limit and access issues show specific guidance instead of a generic error.
š ļø How to Get Started
- Grant access on web:Enable Ask AI for the sub-account users who should have it.
- Open the mobile app:Sign in as a user with Ask AI access (agency admin, agency staff, or sub-account user).
- Start chatting:TapAsk AIfrom the FAB, home screen, or dashboard and send your first message.
- Finish team rollout (agency only):If some users still lack access, you'll see a banner above the composer, tap through to configure access on web. The composer stays enabled for users who already have access.
š ļø What's Next?
- Paid-feature consent will return on mobile when metered Ask AI billing goes live, aligned with web.
- Continued parity improvements between the mobile and web Ask AI experiences.
Roll-out & Availability
|
Release Date
| June 18, 2026 ||
Available Version
| 4.18.1
(build 833) ||
Status
| Public ||
HighLevel
| ā
||
LeadConnector
| ā
||
WL App
| ā
||
Platforms
| iOS & Android |Good to Know
- Who can see Ask AI:Only users you've granted access. Everyone else won't see the entry point; direct links show "not available."
- Agency setup banner:Shown only to agency-type users when some teammates still need access. It's advisory, it never blocks the composer for users who already have access.
- Sub-account users without access:They won't see Ask AI until an agency admin grants it on web.
- Usage limits:If a sub-account hits its monthly limit or access is blocked, you'll see a specific in-chat banner and the composer is disabled until it's resolved.
- Offline:If access can't be verified, you'll see a retry screen instead of a broken chat.
- Paid consent:Not collected on mobile during the current free period (Summer of AI), matching web.
š¬ We Want to Hear From You!
Speak with us: https://speakwith.us/nikhilsatish
PM email: nikhil.siddasamudra@gohighlevel.com





