Add Tasks Without Contacts in Workflows

What’s new?
You can now use the 'Add Task' workflow action to create contactless tasks. Previously, this action required a contact to pass through the workflow; otherwise the step was skipped. Contactless tasks support assignee, due date, priority, and notes - just like contact-attached tasks.
How it works
When the 'Add Task' step runs, it will create a standalone task if no contact is present at runtime. If a contact exists, the task will attach to that contact as usual. All task fields (assignee, due date, priority, description) are honored in both cases.
How to use it
In your workflow, add an action for 'Add Task' and set assignee, due date, and priority.
Run the workflow from a non-contact trigger (Eg. Inbound Webhook) to create a contactless task.
Save and publish.
Why we built it
Agencies often need internal to-dos that aren’t tied to a person - ops checklists, billing follow-ups, content deadlines. This removes the “must have a contact” blocker so workflows can automate those tasks too.
Preview