š§ Overview
When a service has multiple staff members ā e.g., junior and senior stylists, different specialists, varying levels of experience ā customers picking from a plain list of names often can't tell who's the best fit.
You can now add a short role tag, like "Lead Therapist" or "Senior Consultant," to each staff member's profile, and it shows up as a badge right where customers choose who to book with ā making that choice easier and giving your staff's role more visibility.
š What's New?
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Create reusable badges
Create as many role badges as you need ā e.g., Lead Therapist, Senior Consultant, and so on. When assigning a badge to a staff member, every badge you've already created shows up to pick from, so you're not recreating the same tag for each person.
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One role tag per staff member
Add a single text-based role badge (up to 30 characters) for each staff member from your staff details settings.
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Pick a color for each badge
Each staff role tag can have its own color ā so roles are visually distinct at a glance instead of every badge looking the same.
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Shown as a badge during staff selection
When a staff member has a tag configured, it appears as a badge on their card during staff selection on the booking widget ā styled in a lighter shade of your widget's primary color so it fits your theme without dominating the card.
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No empty badges
Staff without a configured tag show no badge or placeholder ā their card stays clean.
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Updates reflect right away
Edit or remove a badge, and the booking widget reflects the change the next time it loads.
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Consistent on desktop and mobile
The badge renders the same way across both desktop and mobile widget layouts.
š§© How to Use It
- Go to Services ā Staff.Editthe staff member for whom you would like to add a badge
- Under theBasic detailstab, navigate to theStaff badgedropdown.
- Add/select a badge for the staff member
- Saveā the tag now shows as a badge next to that staff member during staff selection on your booking widget.
šÆ Why This Matters
- Helps customers quickly identify the right person to book with when there's more than one staff member to choose from.
- A single, simple tag keeps setup light and easy to scan ā no need to build out full staff bios.
- On-brand badge styling keeps the booking experience polished without extra design work on your end.
- Consistent across desktop and mobile views, so the experience doesn't change based on how a customer books.



