new
improved
fixed
Phone System
A2P Sole Prop Registration is Now Live!š
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Starting on April 8, 2023, LeadConnector will be re-launching the Sole Proprietor Brand registration offering, formerly known as "Starter Brand". This is exciting news, as we are following new industry guidelines for sending low-volume messaging! š
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Sole Proprietor registration is perfect for customers in the United States and Canada who are individuals or small businesses and do not have a business Tax ID (such as an EIN).
š° Customers with a Tax ID (EIN), registering for Low Volume Standard or Standard Brands is recommended based on their traffic requirements. For a detailed comparison of the Brand registration options, check out our Comparison between Starter, Low Volume Standard, and Standard registration for A2P 10DLC. š”
š What are the requirements for Sole Proprietor registration?
Sole Proprietor brands are available to individuals or small businesses who meet the following requirements:
- No Tax ID: Customers with a tax ID are not eligible for Sole Proprietor Brands - use a Low Volume Standard Brand instead.
- OTP Verification: Confirm your identity using a One Time Password (OTP) verification step.
- Valid Details: Starter Brands must include a valid and accurate business name, first name, last name, email address, phone number, and physical address.
- US Addresses: Only valid U.S. addresses (including P.O. boxes) are allowed. Addresses in other countries are no longer permitted. ā
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What are the fees for Sole Proprietor registration?
- The following fees apply for Sole Proprietor brands:- One-time Sole Proprietor Brand registration fee: $4.41(previous Starter Brands that were converted by Twilio will be exempt from this fee)
- One-time Campaign vetting fee: $16.55(existing Campaigns will be exempt from this fee at this time)
- Monthly Sole Proprietor Campaign fees: $2.25(applicable to existing and new Campaigns)
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What are the limitations of Sole Proprietor registration?
- Sole Proprietor brands have the following limits:- 1 Sole Proprietor Campaign per Brand
- 1 Phone Number per Campaign
- 1 Message Per Second (1MPS) throughput limit š
How do I do the new registration?
Navigate: Sub-Account Settings ā”ļø Phone Numbers ā”ļø Trust Center
Step 1. Click on Start Registration on the card "A2P Brand and Campaign Registration (SMS)".
Step 2. Select the Sol Prop Registration
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Step 3. Fill in all the details and voila, you're done!
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Step 4. Keep an eye out for an SMS from TCR requesting your approval. Simply reply "
Yes
" to give the green light for your brand to start messaging.
Step 5. Once the Brand is approved, the campaign will be automatically submitted for review.
Important Note:
- The mobile number is critical in the registration process and is used for sending a One Time Password (OTP) verification request, which you must respond to with "Yes". This must be a valid US or Canadian mobile number where you can be reached. This cannot be a number which you've acquired from a CPaaS provider such as LeadConnector/Twilio.
- The mobile number can only be used a maximum of three times across all A2P Brandregistrations with TCR. If you are registered for A2P 10DLC with another vendor using this mobile number, that counts towards this limit.ā ļø