Tracking Voicemail Transcripts To Use In Workflow Automations
M
Madison Van Patten
Today I attempted to create a workflow automation triggered by a voicemail being left and after it is left, an email gets sent out to 3 individuals containing the caller: Name, Number, Date, and the transcript of the voicemail (like it populates in the "Conversations" tab). We discovered that that option for the trigger of the Transcript nor the custom Fields currently exist to be used. Would love to see it added!
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