We have sales reps who often receive calls in and call out using their mobile number (not a GHL number) and therefore no call record is taken on GHL against the relevant contact. Can there be a way to log calls manually as a record against the contact conversation?

Currently the only way to log this is on the notes section but when we pull our daily call report it may show that a rep has only made 5 calls when in fact they have completed another 10 on their mobile.