Make Call Transcripts Accessible In Automations
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Nick Foose
I'd like to be able to use the call transcript to create a call summary. Right now there is now way to access the call transcripts outside of conversations.
It would be great if we could store call transcripts in custom fields.
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Sorin Ionicel
You can try out https://www.smrtphone.io/
They just integrated with GHL and worked perfectly for me, especially the AI Summary they provide
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Nick Foose
Sorin Ionicel Thats fine, I'm sure it works well. I tried third party apps previously and it just caused too much headache and I don't want to rebill more apps to clients. The request was made with the intent to avoid using any external or third party applications.
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Sorin Ionicel
Nick Foose Thanks for replying.
If you ever feel the need to try it out, feel free to reach out to me, I have an internal contact in smrtPhone, and I can hook you up.
Hope you'll find what suits you best!
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Luuk De Haan
Exactly. I'm paying $50 per subaccount for this extremely simple trigger with this app which is kinda ridiculous...
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Eric Aumen
There is a mountain of potential for what you could do with this when combined with Chat GPT actions in workflows. Currently I am using a 3rd party app to do this in workflows.
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Noam Salomonski
Eric Aumen How do you get the call data? I tried for hours and talked with support and they say it isn't supported
I tried to do something much simpler- just download the calls. It doesn't seem to be supported... can anyone post a curl that actually does this? for example by contact_id? or just all calls between dates X and Y?