Make Call Transcripts Accessible In Automations
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Nick Foose
I'd like to be able to use the call transcript to create a call summary. Right now there is now way to access the call transcripts outside of conversations.
It would be great if we could store call transcripts in custom fields.
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E
Eric Aumen
There is a mountain of potential for what you could do with this when combined with Chat GPT actions in workflows. Currently I am using a 3rd party app to do this in workflows.