Interactive Voice Response (IVR) enabled by AI generated voice | Voters

Interactive Voice Response (IVR) enabled by AI generated voice

Keith3 Besherse

Have live voice chat bot as an action for Reply Channel = inbound phone call. Trained by the company website & FAQ. This is a 24/7/365(366) CSR!

Use artificial intelligence to respond to both voice and text inquiries via phone, web chat/web form, email, messenger…

August 18, 2023

Remi Mayer

with AI voice cloning would be cool

Garret Merkley

I have set this type of thing up in Call Tracking Metrics and it is really close to working perfectly. They have a few bugs to fix but it is a game changer. If this could happen in GHL, that would be amazing. You need the ability to have speech recognition but based on prompts not just 1 word or a phrase. Also you need the ability for voice menus to have certain seconds to run, wait time for an answer and also a delay when the answer triggers or something along those times.

Stephen Mannenbach

And have it call new leads and prompt them if they'd like to be live transferred to their assigned Agent or to ANY available Agent.

Stephen Mannenbach

Keith3 Besherse: That's what she said last night, but then started moaning and saying Yes, Yes, YESSSS!

Stephen Mannenbach

Keith3 Besherse: LOL!

Keith3 Besherse

https://ideas.gohighlevel.com/lcphonesystem/p/ivr-system

Keith3 Besherse

Give AI the ability to forward calls to particular members of the staff and you have a virtual receptionist.