Disable Call Recording for Outbound Calls
J
Joseph ?
Update the phone system settings with the ability to disable call recording for all outbound calls while keeping inbound call recordings unaffected.
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C
Cheyenne Santa Cruz
We're getting a lot of immediate hang ups due to this issue. For an outbound call it's better for our team to be able to say an introduction and then explain the call is recorded before diving into it. We had much higher success when that was the process
G
Garrett Messineo
This is a must. Crazy that it isn't a standard setting!