[Workflow] Trigger - Outbound message contains [keyword]
F
Forever Booked Admin
Trigger workflows by filtering for keywords that are sent (currently can only trigger by inbound message filtering)
This would allow templates that are sent to trigger workflows, or any keywords used by the person responding to messages.
Would be SUPER useful.
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J
Jed Hatton
Really need this. Use case:
> AI bot sending messages via live chat or SMS
> Owner sends message manually with phrase "It's Jed here"
> Trigger workflow with outbound message phrase "Jed here"
> Stop bot with tag "ai off"
Loads of other uses cases too but this is my main problem right now.
K
Keith Besherse
K
Keith Besherse
Ideas Board Finds: trigger a workflow when an sms or email is sent https://youtu.be/JcDlbjhO3nQ
A
Adam Skjervold (Owner)
Ohhh yeah good idea. There's an app that does this, you could just set up your filter for that: https://streamlined.so/apps/outbound-message-triggers
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Jed Hatton
Adam Skjervold (Owner) Love this but don't love the price tag per sub account. Hopefully GHL add it natively soon, although this was suggested way back in 2022.
S
Sunny -
Awesome! Can't wait for this to be implemented :)
0
0 - Jang
This is awesome! would be useful for sure!