Workflow Email Reporting / Statistics (for Agencies)
under review
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Kevin Downey
For agencies, or any individual account for that matter, should be able to see total email statistics by WORKFLOW for each client/account.
Currently we have to go in and get numbers for each individual email at the end of each month for client reporting.
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Gry Stene
This is not just an issue for agencies, but for all sub-accounts.
The magic is in the data, and if you can't get to the data in a usable way, you have no chance of optimising.
E.g. one of my accounts has an automation that runs at regular intervals, triggered by a masterclass I run. I want to see the specifics of each "run" and was excited to see a date filter. Except it only works for part of the analytics page. And the email filter at the top seems to "bundle" some of the emails too (don't have time to trouble shoot the details for free 😩).
Also, the bottom section shows all the emails regardless of what the filters are.
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Marisa Amirian
Email statistics for workflow emails are severely lacking. My clients want to see which emails in a workflow are working and which aren't. They want to be able to compare emails in a workflow. We barely use campaigns so the campaign statistics and revenue component of that tool is useless to us.
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Jeff Meziere
GHL devs, please take a look at support ticket #3109165 for more details about what other platforms are doing. would like to have the ability to see email statistics, broken down by the campaign and/or workflow source and/or specific email, and then be able to export that report and be able to export the list of emails.
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Ginger Master
Yes, ditto to this request. Working through Growably, who uses the HL platform, our stats have been seemingly inaccurate with their designations (ie: "delivered" and "opened") seemingly backwards or not applicable. Would appreciate a more refined system for reporting email stats that is easier to understand.
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Oxana Soullard
I absolutely need statistics showing revenue generated from individual emails in workflows. I don't see any revenue-related stats for emails in workflows.
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Mariah | FG Funnels Support Team
We have 2-3 users ask about being able to see email stats at a glance for each individual workflow. Right now it's really tedious to have to go through each email one by one, if the emails were sent more than 30 days ago from the workflow.
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Tyler Hoff
I absolutely agree. It's kinda strange that High Level doesn't have a High Level view of a particular automation/workflow.
Especially when it comes to reporting for clients, i have to go in to every single email and take a screenshot of the statistics and then past them into a separate document.
In my mind this should have been part of the base platform. Just sayin.
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David Watson
Also here is a link to the Help doc in Klaviyo that tells more about what they provide
If we can get that sort of reporting in our workflows it would be awesome.
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David Watson
As well as Overall Email Stats for a Workflow, we should also be able to get stats at the various action steps ... a bit like Klaviyo do.
Here's a screenshot about what Klaviyo show at the stages of a workflow
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Suresh Babu Sakthi
marked this post as
under review